Navigating the care system in England can be overwhelming, but with Aurora Home Care by your side, the process becomes much simpler. Our comprehensive services are designed to meet your specific needs with the highest level of care. In this guide, we walk you through the steps to apply for and pay for care, while highlighting how Aurora Home Care can support you every step of the way.
1. Assessing Your Care Needs with Aurora Home Care
The first step in arranging care is to assess your needs. Typically, this is done through a needs assessment provided by your local authority, but Aurora Home Care can help you understand your care requirements even before the formal process begins.
Aurora’s Free Consultation: We offer an initial consultation to discuss your situation and identify the type of care you may need. This is a great way to get personalised advice before the formal assessment.
How to Apply: You can request a needs assessment from your local authority’s social services. During this process, Aurora Home Care can provide support and advice, ensuring all your needs are fully understood and documented.
2. Creating a Tailored Care Plan with Aurora Home Care
After your care needs have been assessed, the next step is to create a care plan that outlines how your needs will be met. Aurora Home Care specialises in developing personalised care plans that not only meet but exceed the expectations set by the local authority.
Bespoke Care Plans: We take the time to understand your unique needs, preferences, and lifestyle. Whether you need help with daily activities, mobility assistance, or specialised care, our plans ensure you receive exactly the support you require.
Review and Adjust: We work closely with you and your family to ensure the care plan remains relevant as your needs evolve.
3. Understanding the Financial Aspect: Aurora’s Transparent Pricing
Financing care can be a concern, but with Aurora Home Care, our clear and straightforward pricing takes the guesswork out of the process. Once your needs are assessed, a financial assessment (means test) will determine how much you’ll need to contribute towards your care.
Transparent Costs: Our pricing is transparent and competitive, ensuring you receive high-quality care without unexpected costs. We work with you to maximise your budget, helping you understand what financial assistance may be available.
Financial Assessment: The local authority will assess your income, savings, and assets to determine your contribution. You might be eligible for local authority support, which can be combined with services from Aurora Home Care.
4. Aurora Home Care Private Rates
At Aurora Home Care, we offer a range of services at competitive rates, ensuring you receive the highest quality care tailored to your needs. Below is a breakdown of our private rates:
Service | Day(s) | Time | Duration | Rate |
Standard Daytime Rates | Monday to Sunday | Whole day | 15 minutes | £15.00 |
30 minutes | £23.05 | |||
45 minutes | £26.00 | |||
1 hour | £29.52 | |||
Holiday Rates | Holidays | Whole day | 15 minutes | £26.00 |
30 minutes | £28.20 | |||
45 minutes | £44.00 | |||
1 hour | £49.94 | |||
Night Care | Monday to Friday | 22:00 - 06:00 | Fixed | £175.00 |
Saturday & Sunday | 22:00 - 06:00 | Fixed | £190.00 |
5. Arranging Your Care with Aurora Home Care
Once the financial aspects are understood, it’s time to arrange the care that suits your needs. Aurora Home Care offers a flexible and responsive service, ensuring you receive care exactly when you need it.
Self-Funding: If you’re self-funding your care, we offer flexible payment options tailored to your financial situation.
Local Authority Contribution: If you qualify for local authority funding, we can work alongside them to provide top-up services, ensuring you receive the highest standard of care.
6. Ongoing Support and Review with Aurora Home Care
Care needs often change over time, and at Aurora Home Care, we are committed to providing ongoing support and regular reviews of your care plan.
Regular Care Reviews: We offer regular reviews to ensure the care you receive continues to meet your evolving needs. Our team is always available to discuss any changes or concerns you may have.
Responsive Adjustments: If your financial or health situation changes, Aurora Home Care is ready to adjust your care plan quickly and efficiently.
7. Your Rights and How Aurora Home Care Ensures Satisfaction
At Aurora Home Care, we believe in empowering our clients by ensuring they are fully informed about their rights and options. We also pride ourselves on our high standards of service.
Your Rights: You will be fully informed about your care options and involved in every decision-making process.
Complaints and Feedback: We have a clear and responsive complaints process to address any issues swiftly. We value feedback and are always striving to improve the quality of our care.
Conclusion
Applying for and paying for care in England can be a complex process, but with Aurora Home Care, you have a trusted partner to guide you through every step. Our services are designed to provide the highest quality care at competitive rates, ensuring you or your loved one receive the best possible support.
Contact us today for a free consultation and discover how we can tailor our services to meet your unique needs.
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